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Shipping & ReturnsSHIPPING After you place the order and pay to us, we will send your orders within 24 hours by EMS to your door. You will receive an email with your order confirmation number and your shipping tracking number within 48 hours after the package has been shipped. With this tracking number you can track the progress or your purchase. Please allow 5-7 days for delivery of your handbags. Keep in mind it may take up to 2 days before the online tracking has updated your package. please make sure you enter the correct shipping address, contact number and email address. We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package. Though, we are generally willing to find a compensation for our clients, Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. RETURNS AND REFUNDS At bagsebay.com we are earnestly not content until you are. We are fully confident you will be pleased with your product and the speed and quality of service. Our job does not end when you click buy. As a wholesaler as well as an individual vendor, it is our business to maintain long term relationships with clients. We are, therefore dedicated to following through with our service until full customer satisfaction is achieved. We understand that each client's needs are unique, so are ready to deal with any problems that arise.. If, for any reason, you are unhappy with your purchase contact us immediately at bagsebay@gmail.com We will instruct you where to return your bag.You must return your bag new and unused within 7 days of receipt for refund. You must send you returned package via courier at your own expense to China and provide us with a tracking number in order for a replacement/refund to be issued. . Once we received your returns, and the Product has not been worn or tampered with; We will provide the Refund or Exchange to you. In Case you choose to have a Refund, a Sum of 20US$ for Shipping Fees will not be Refund. . Would you have any additional shipping inquiries, please do not hesitate to contact us at bagsebay@gmail.com Thank you for your cooperation! Bagsebay.com Team |
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